Our new integration has landed, and it's... Gorgias!
Elevate your helpdesk experience by surfacing real-time shipment tracking data from Malomo within your Gorgias dashboard.
With our Gorgias integration, we surface hundreds of pieces of data about an order and its delivery status right alongside support tickets. Customize what data is displayed, like shipment status, destination, carrier, and much more so your agents can answer customers quickly.
With our Gorgias x Malomo integration, you’ll be able to:
- Quickly see all order information associated with a customer (billing address, product chosen, contact information, pricing information).
- Reduce the amount of support tools you need open to respond quickly to a customer's request.
- Stop asking customers for things like Order# or Tracking# with our data embedded in Gorgias.
Want to get started using this integration?